POLIEX AD BERANE – WEBSITE PRIVACY POLICY

This Privacy Policy applies to the website www.poliex.me/en/, hereinafter referred to as the “Website”, operated by Hemijska industrija Poliex AD Berane. The purpose of this document is to explain which personal data we collect, for what purposes, on which legal basis, and what rights you have in relation to the processing of your data, in accordance with the regulations of Montenegro and the standards of the General Data Protection Regulation (GDPR), where applicable.

1. Data Controller

Hemijska industrija “Poliex” AD
Police, 84300 Berane, Montenegro
Registration number: 02035057
Business activity code: 2051 – Manufacture of explosives
Contact email: office@poliex.me
Tel/Fax: +382 51 241 634
Mobile: +382 63 200 189

Poliex AD is the controller of personal data processed through this Website.

2. Types of Data We Collect

We collect the following categories of data:

2.1. Data You Provide Voluntarily

This data is provided voluntarily through forms on the Website:

• Data submitted through the contact form: full name, email address, phone number, company name, message content
• Newsletter subscription data: email address, full name, if provided
• Catalogue download data: full name, email address, company name, country or market, and any other information you voluntarily provide

2.2. Technical Data and Cookies

When visiting the Website, certain technical data is collected automatically:

• IP address
• browser type and version
• device type
• operating system
• date and time of access
• URLs of visited pages
• data on interaction with the Website
• server log files, meaning automatically generated system records

The Website may use cookies and similar technologies for the following purposes:

• essential cookies required for the functioning of the Website
• analytical cookies, such as Google Analytics, for statistics and improvement of the user experience

Detailed information will be provided in the Cookie Policy.

3. Purposes and Legal Basis of Processing

We process personal data for the following purposes:

3.1. Responding to Enquiries

Data submitted through the contact form is processed for the purpose of:

• answering questions
• processing requests
• preparing offers
• business communication

Legal basis: Poliex’s legitimate interest in communicating with interested individuals and partners.

3.2. Newsletter

If you subscribe, we use your email address to send:

• notifications
• news
• promotional and event-related information

Legal basis: your consent, which you may withdraw at any time.

3.3. Catalogue Download

Data entered when downloading the catalogue is used for:

• delivery of the requested material
• recording market-related interest
• possible subsequent business contact

Legal basis: legitimate interest in business development and/or your consent, where required.

3.4. Statistics and Improvement of Website Functionality

Analytical and technical data is used for:

• analysis of website traffic
• prevention of misuse
• improvement of security
• optimisation of Website content

Legal basis: Poliex’s legitimate interest, while respecting your cookie settings.

4. Data Recipients and Transfers Outside the Country

Access to personal data may be granted to:

• authorised Poliex employees
• contractual partners providing hosting, email services, newsletter systems, web analytics and Website maintenance services

All partners process data exclusively in accordance with Poliex’s instructions and are obliged to maintain confidentiality.

If data is transferred outside Montenegro, for example due to hosting providers, newsletter services or Google Analytics, we will ensure the application of appropriate legal protection mechanisms in accordance with applicable regulations.

5. Data Retention Period

6. Your Rights

In accordance with applicable regulations, you have the right to:

• be informed
• access your personal data
• request correction of inaccurate or incomplete data
• request deletion, the “right to be forgotten”, in cases provided by law
• request restriction of processing
• data portability, where applicable
• object to processing based on legitimate interest
• withdraw consent, for example for newsletter communication, without affecting the lawfulness of processing carried out before withdrawal

To exercise your rights, you may contact us by email at
office@poliex.me
or in writing at the address of the Controller.

You also have the right to lodge a complaint with the competent data protection authority in Montenegro.

7. Data Security

Poliex applies technical and organisational protection measures to prevent:

• unauthorised access
• data loss
• misuse
• unauthorised alteration

These measures include access control, server protection, regular system maintenance and employee training.

8. Links to Third-Party Websites

The Website may contain links to external websites. Poliex is not responsible for their privacy policies or content. We recommend that you read their policies before using them.

9. Minors

The Website is not intended for persons under the age of 16, and we do not knowingly collect their data.

10. Changes to the Privacy Policy

Poliex may update this Policy from time to time in order to align it with legal changes or changes in the operation of the Website. The updated version will be published on this page, together with the effective date.